What to expect during your massage appointment

On booking

When booking your appointment you’ll pay in full to confirm your session. This protects my small business from ‘no-shows’. I am more than happy to reschedule your appointment with at least 48 hours notice if possible.

Once your massage is confirmed, I will send you a short ‘new client’ form. This includes a health questionnaire and a preference/need sheet for you to out. Please send it back to me 48 hours ahead of your session (if possible). This enables me to better prepare and adapt your massage to your needs. It also means we won’t waste time doing boring paperwork when you arrive!

Running late?

Life happens. I get it! If you’re running late, please don’t worry or stress. Just please drop me a message to let me know as soon as you can.

On arrival

I want you to feel calm from the moment you step in to my massage cabin. I don’t want you to feel rushed – please know that I am not a Spa squeezing people in back-to-back. If your time allows, I want you to take your time to ease in with a little chat or silence. I’ll be guided by you. I won’t be offended if you’d prefer solitude while you enjoy a little foot soak before your treatment begins.

Getting the most out of your massage

Please feel you can be open with me about your mood on arrival. Some days we feel quiet, down or empty. There is no pressure to ‘put on a face’ or use-up depleted energy for me. I will ask you how you feel when you arrive and I’ll touch-base with you throughout your massage. This is to check-in on the pressure and to see if you’d like me to focus on certain areas. Likewise, I’m always happy to have a chat about life, or how your feeling in yourself. I am not just delivering a ‘massage’. I am doing this because I want to make you feel more restored and replenished on the inside and outside.

Your ‘time’

Your treatment will last the time you have booked (or longer if I get carried away, ha!) so please don’t worry that any chatting time will be deducted from your massage time. See chatting time as a free ‘extra’. If I ever run over on time for your massage, don’t worry. You will never be charged extra for a longer session.

I look forward to welcoming you into a calm and caring space soon!